Services
Services
At our clinic, each consultation lasts for 15 minutes, allowing us to conduct a thorough physical examination of your pet and address any concerns you may have. We take the time to discuss treatment options with you, tailoring them specifically to your pet’s unique needs. We understand that the amount of information can sometimes be overwhelming, so we’re always happy to provide extra resources or information for you to take home. If you feel you might need more time during your appointment, please let us know when booking, and we will do our best to accommodate you.
We operate by appointment only, with the exception of emergencies, to ensure that each pet receives the focused attention they deserve. Unfortunately, we have seen an increase in clients not showing up or canceling appointments at the last minute. To ensure we can serve all our clients effectively, we have implemented a no-show fee. This policy helps us manage our schedule more efficiently, allowing us to reallocate appointments and provide care to as many pets as possible.
We are committed to providing the highest level of care and appreciate your understanding and cooperation with our appointment policies.
If your pet requires emergency veterinary care outside of our regular hours, please contact Veteris for immediate assistance, our trusted home visit vets, at 020 4586 1496.
Vaccinations are a key component of preventative healthcare for your pets, protecting them from a range of potentially serious diseases. At our veterinary practice, we offer comprehensive vaccination programs for cats, dogs, and rabbits, tailored to keep your pet healthy and safe.
Dogs
For dogs, our core vaccination protocol includes protection against Distemper, Hepatitis, Parvovirus, and Leptospirosis. These vaccines are typically administered as a combination injection starting from puppyhood, followed by an annual booster to maintain immunity. In addition to these core vaccines, we offer the Kennel Cough vaccine, which is particularly important if your dog will be staying in kennels, attending doggy daycare, or socializing with other dogs. Although the UK is rabies-free, we provide Rabies vaccinations for dogs traveling abroad, as it is required for entry into many countries.
Why do you recommend the L4 vaccine for dogs?
The L4 vaccine protects against all current strains of leptospirosis in the UK, providing comprehensive coverage. Research shows no increased risk associated with the L4 vaccine.
Cats
For cats, we vaccinate against Feline Herpesvirus, Feline Calicivirus, Feline Panleukopenia, and Feline Leukemia Virus (for outdoor cats or those at risk). These core vaccines are essential in protecting your cat from common and potentially life-threatening diseases. Kittens typically receive their initial vaccinations at 9 and 12 weeks, followed by annual boosters to ensure ongoing protection. As with dogs, Rabies vaccinations for cats are available for those planning to travel outside the UK.
My cat stays indoors, why vaccinate?
Even indoor cats are at risk of diseases like cat flu and panleucopenia as viruses can be brought into the home. Vaccination is the safest way to protect them.
Rabbits
For rabbits, we offer vaccinations against Myxomatosis and Rabbit Haemorrhagic Disease (RHD), including both RHD1 and RHD2 strains. These diseases are highly contagious and often fatal, making vaccination critical. Rabbits generally receive their initial vaccine from five weeks of age, followed by annual boosters to maintain their immunity.
Annual Boosters
Annual boosters are essential to ensure that your pet’s immunity remains strong against these diseases. While the initial vaccines provide protection, immunity can wane over time, making regular boosters necessary. During your pet’s annual vaccination appointment, we will also conduct a general health check to ensure your pet is in good condition and address any other health concerns you may have.
By keeping up with your pet’s vaccination schedule, you help safeguard their health and contribute to the overall well-being of the pet community. If you have any questions about which vaccinations your pet needs or when they should receive them, our veterinary team is here to provide guidance and support.
During a vaccination appointment, your vet will also conduct a thorough health check on your pet and recommend the appropriate flea and worming treatments, ensuring their overall well-being.
For more information, check out these resources:
BVA Statement on Nobivac L4 Vaccine
Leptospira Vaccination in Dogs – Veterinary Medicines Directorate
We offer a comprehensive range of surgical services at our state-of-the-art theatre, covering soft tissue, orthopedic, and emergency procedures.
Soft Tissue Surgeries:
- Neutering (spays and castrations)
- Surgical biopsies
- Exploratory laparotomy
- Foreign body removal
Orthopedic Procedures:
- Bone fracture repair
- Cruciate surgery
- Patella surgery
- Amputations
Emergency Surgeries:
- GDV (bloat surgery)
- Trauma-related surgeries
Every surgical procedure is tailored to the individual pet, ensuring the safest anesthesia with a customized drug combination. We prioritize patient safety and utilize full surgical monitoring equipment, including blood pressure, pulse oximetry, capnography, and ECG. Additionally, we offer pre-anesthetic blood screens and provide IV fluid support throughout any general anesthesia procedure.
Your pet’s well-being is our top priority, and our experienced team is dedicated to delivering the highest standard of surgical care.
Neutering your pet offers numerous health benefits beyond preventing unwanted pregnancies. Here’s what you need to know for cats, dogs, and rabbits:
CATS:
Neutering your cat around 5 months of age is recommended before they reach puberty. This helps prevent unwanted pregnancies in females and reduces the risk of infections like FIV, uterine infections, and tumors. For male cats, neutering reduces straying, fighting (a main cause of FIV infection), and prevents spraying and scent marking at home. Neutering plays a vital role in controlling the population of unwanted cats and helps prevent the spread of FIV, benefiting both your cat and the community.
After your cat is neutered, here’s what you can expect:
- Drowsiness: Your cat may feel drowsy due to anesthesia. Keep them warm and quiet, and don’t allow outdoor activities for 24-48 hours.
- Litter tray: Provide a litter tray as your cat may not want to go outside immediately after surgery.
- Appetite: Some cats may not eat right away, but their normal appetite should return within 12 hours.
- Wound care: Check the surgical site daily for the first 10 days. Look out for swelling, bleeding, discharge, or increased discomfort. Contact your vet if you notice any concerning signs.
- Pain relief: Your cat will receive pain relief injections during surgery and will have three days of oral pain relief medication (applicable to spaying only, not castration).
- Preventing licking: It’s crucial to prevent your cat from licking or chewing the wound as it can delay healing and lead to infection. An Elizabethan collar may be provided for this purpose.
- Stitches: The stitches used are dissolvable, so they won’t need to be removed.
- Post-operative check: A follow-up check is typically scheduled 3-5 days after the surgery to ensure proper healing and address any concerns.
DOGS:
For female dogs, we recommend spaying around 3 months after their first season. This timing helps reduce the risk of urinary incontinence, joint, and musculoskeletal diseases. Spaying also dramatically decreases the chance of mammary tumors and womb infections, which can be fatal. However, in some large and giant breed dogs, it’s advisable to wait until 18 months of age before spaying.
Regarding male dogs, while neutering doesn’t offer as many health benefits, it can reduce the risk of prostate disease and certain cancers. Testosterone can also contribute to undesirable behaviors like roaming and aggression. Neutering for most male dogs can be done between 6 and 12 months of age, although in some large breeds, waiting until they are fully grown is recommended.
If surgical castration isn’t feasible, an alternative is chemical castration, where a hormone implant suppresses testosterone production for 6 to 12 months. This can be useful for behavior trials or situations where anesthesia for surgery isn’t possible.
After neutering, changes in sex hormones can lead to increased appetite and reduced activity levels. Adjusting your pet’s diet and exercise routine accordingly is advised for their overall well-being.
After your dog is neutered, here’s what you can expect:
- Drowsiness: Your dog may feel drowsy for the first 24 hours due to the anesthesia. Keep them in a warm and quiet environment.
- Diet: Offer a gastrointestinal or light diet for 1-3 days, although your dog may not be as hungry for the first 12 hours.
- Pain relief: Your dog will receive pain relief injections during surgery and will have three days of oral pain relief medication to take at home.
- Activity restrictions: Avoid swimming, bathing, or jumping until the wound is fully healed. Walk your dog on a leash for five days after the operation.
- Wound care: Check the surgical wound daily for any signs of swelling, bleeding, discharge, or increased discomfort. Contact your vet if you notice any concerning symptoms.
- Elizabethan collar or medical pet shirt: Your dog may be provided with an Elizabethan collar or a medical pet shirt to protect the wound. It’s recommended to wear it for at least ten days to prevent complications.
- Post-operative check: A follow-up check is usually scheduled 3-5 days after the operation to ensure proper healing and address any concerns.
RABBITS:
Rabbits thrive best in pairs or groups, and neutering is recommended for all rabbits, regardless of sex or group composition. Neutering not only prevents pregnancy but also reduces aggression, spraying, and makes rabbits easier to train. Additionally, it lowers the risk of uterine and testicular tumors.
For mixed-sex pairs or groups, it’s advisable to neuter males from 12 weeks of age, as female rabbits can become pregnant as early as 3 months old. Females can be neutered from 5 months of age.
Male rabbits remain fertile for up to 6 weeks after neutering, so it’s essential to keep them separate from unneutered females for at least a month. However, they should be kept close by to maintain their bond during this period.
After your rabbit has been neutered, here’s what you can expect:
- Drowsiness and disorientation: Your rabbit may feel drowsy or disoriented for the first 24 hours after the operation. Keep them indoors during this time, even if they usually live outside, to ensure they’re safe.
- Diet: Offer your rabbit their normal hay, pellets, and greens as soon as they get home. It’s crucial for them to start eating to prevent gut stasis. In some cases, a syringe feeding formula may be provided to supplement their diet initially.
- Pain relief: Your rabbit will be given oral pain relief medication to use at home after the operation.
- Bald patch: Your rabbit may have a small bald patch on their ear(s) where the fur was clipped to administer the anesthesia injection. This is normal and should grow back over time.
- Wound care: Normally, rabbits don’t need to be re-examined after neutering as long as they are eating well and back to their normal selves. However, it’s essential to check the surgical wound daily until it’s fully healed. If you notice any issues or concerns, contact your vet promptly.
Our imaging facilities offer a range of diagnostic tools including digital X-ray, ultrasound, echocardiography (heart ultrasound), and endoscopy. These tools are invaluable in diagnosing and monitoring various conditions in your pet.
Ultrasound Procedure: Ultrasound is an advanced imaging technique available in our veterinary practice, offering a non-invasive way to visualize your pet’s internal organs in real-time. This technology uses sound waves to create detailed images of soft tissues, making it ideal for evaluating the heart, liver, kidneys, bladder, and other abdominal organs. Ultrasound is particularly valuable for diagnosing conditions such as heart disease, organ enlargement, cysts, and tumors. It can also be used to guide needle biopsies or fluid collection from specific areas with precision. Our in-house ultrasound capabilities allow us to perform these detailed assessments quickly and comfortably, providing you with immediate insights into your pet’s health and helping us develop targeted treatment plans to ensure the best possible outcomes.
X-ray Procedure: X-ray imaging is a crucial component of our imaging suite, allowing us to visualize the internal structures of your pet with great detail. This non-invasive diagnostic tool is invaluable for assessing bone fractures, joint abnormalities, and detecting conditions affecting the chest and abdomen, such as tumors, lung disease, or foreign objects. With our X-ray equipment, we can quickly capture high-quality images that provide essential insights into your pet’s health. Having X-ray imaging on-site enables us to diagnose and treat conditions more efficiently, ensuring that your pet receives timely and effective care. General anesthesia or sedation is usually necessary to ensure your pet remains still for accurate imaging. Fasting for 8-12 hours prior to the procedure is required.
Dental X-Ray Procedures: Dental X-rays are an essential part of our imaging services, providing a detailed view of your pet’s teeth and the structures below the gum line that cannot be seen with a standard oral examination. This is especially important for cats, who are prone to dental issues like resorptive lesions, which often go unnoticed until they cause significant pain or infection. Dental X-rays allow us to detect these hidden problems early, enabling us to address them before they become more serious. By including dental X-rays as part of our routine dental care, we ensure that your pet’s oral health is thoroughly evaluated, leading to better overall health and a higher quality of life.
Endoscopy: Endoscopy is a specialized imaging technique we offer in our veterinary practice, providing a minimally invasive way to examine the internal structures of your pet. Using a flexible tube equipped with a camera and light source, we can visually inspect areas such as the gastrointestinal tract, respiratory system, and nasal passages. Endoscopy is particularly useful for diagnosing issues like chronic vomiting, unexplained weight loss, or foreign object ingestion. This procedure not only allows for real-time visualization but also enables us to take tissue samples (biopsies) or remove foreign bodies without the need for major surgery. Our in-house endoscopy capabilities mean we can offer advanced diagnostic services that lead to quicker, more accurate diagnoses and more precise treatment plans for your pet. Like X-rays, endoscopy also requires general anesthesia, so fasting is necessary.
Our goal is to provide thorough and accurate diagnostic imaging to ensure the best possible care for your pet. If you have any questions or concerns about these procedures, please don’t hesitate to ask our team.
Pet Dentals
Dental care is a vital aspect of your pet’s overall health, and our veterinary practice is dedicated to providing comprehensive dental services to keep your pet’s teeth and gums healthy. Just like humans, pets can suffer from dental issues such as plaque buildup, gingivitis, and periodontal disease, which can lead to pain, tooth loss, and even serious health problems if left untreated.
Our veterinary dentistry services include routine dental check-ups, professional cleanings, and advanced procedures such as extractions, root canals, and treatment for oral infections. During a dental examination, we thoroughly assess your pet’s oral health, looking for signs of decay, damage, or disease. We use modern equipment to perform cleanings and treatments, ensuring that your pet’s dental care is as comfortable and effective as possible.
Regular dental care is essential for preventing common oral health problems and maintaining your pet’s overall well-being. We recommend annual dental check-ups as part of your pet’s healthcare routine, along with at-home dental care practices, such as brushing and providing dental chews. By addressing dental issues early, we can help your pet enjoy a healthier, happier life with a bright, pain-free smile.
Dental issues are common in pets, but regular check-ups can help detect problems early. Signs of dental disease include bad breath, drooling, pawing at the mouth, difficulty eating, chewing on one side, and decreased grooming. Daily tooth brushing with pet-friendly toothbrushes and enzymatic toothpaste is crucial for maintaining oral health and preventing plaque buildup.
For more information on home dental care and brushing techniques, you can visit the PDSA website.
When tartar accumulates on teeth, it can lead to periodontal disease, causing pain and potential tooth loss. While dental diets and special chews can help, tartar removal requires veterinary intervention through dental procedures.
Cats are prone to a specific type of dental disease called ‘feline odontoclastic resorptive lesions,’ which can lead to enamel erosion and painful spots on the teeth. In many cases, affected teeth may need to be extracted.
All dental procedures at our clinic are performed under general anesthesia, allowing for a thorough examination, dental X-rays, cleaning, and extractions if needed. Pets undergoing extractions receive pain relief and are scheduled for a follow-up check-up in 3-5 days post-surgery.
For any dental concerns or to schedule a check-up, please contact our clinic.
We offer appointments with our friendly nurse team to address specific health concerns for your pet, including weight management, feline diabetes, and elderly cat wellness.
Weight Clinics:
- Obesity is a rising concern in pets, affecting their quality and length of life.
- Signs of overweight pets include difficulty feeling ribs and spine, lack of waist when viewed from above, and a stomach equal to or larger than the chest.
- Our weight clinic nurses provide advice, formulate diet plans, and arrange regular weigh-ins to help your pet achieve a healthy weight.
Feline Diabetes Clinics:
- Symptoms of feline diabetes include weight loss, increased drinking, and urination.
- Older male cats are at higher risk, and obesity is a common cause.
- Our nurses offer guidance on insulin injections, glucose monitoring, and dietary management for diabetic cats.
Elderly Cat Wellness Clinics:
- Cats are living longer, but age-related illnesses such as kidney disease and hyperthyroidism are common.
- Regular check-ups can detect these issues early for effective management.
- Our wellness clinics offer weight checks, blood pressure monitoring, and blood/urine tests, tailored to your cat’s needs.
As for cost and frequency of these clinics, please contact our clinic directly for more information. Additionally, for advice on caring for your elderly cat, you can refer to the link provided. Caring for Elderly Cats
For addressing pet behavior problems, such as separation anxiety or aggression, it’s essential to seek help from professionals. While some issues can be resolved with the assistance of experienced trainers, others may require expertise from qualified veterinary behaviorists. Before working with a behaviorist, a veterinary referral is necessary to rule out any underlying medical or physical issues.
Here are some helpful links for further information:
Additionally, you can explore these organizations and professionals for further assistance:
- APBC (Association of Pet Behaviour Counsellors)
- ABTC (Animal Behaviour and Training Council)
- Veterinary Behaviorists:
- The London Vet – Dr. Jon Bowen, Royal Veterinary College
- Life on Four Legs
- Recommended Local Trainer:
By seeking help from these resources and professionals, you can effectively address and manage your pet’s behavior problems for a happier and healthier relationship.
Flea and worming
Year-round protection against fleas, tape worms and round worms is important for you and your pet’s health and wellbeing. Exposure to fleas can be an underlying cause of many skin problems as well as being unpleasant and uncomfortable. Most people are aware fleas are more commonly seen during periods of warmer weather such as spring and summer. However, as indoor temperatures rise with central heating, the home actually provides the perfect breeding ground for flea infestations.
Intestinal worms in cats and dogs can cause vomiting and diarrhoea, and although not normally serious can be passed to humans. If you have young children in your household it is especially important that you regularly treat your pet. Lung worm in dogs, is spread by exposure to slugs and snails, and can be fatal. Unfortunately, it is on the rise, especially in the south of the UK, so regular preventative treatment is essential.
It is a legal requirement that in order to dispense prescription flea and worming treatments your pet must have had a check up with a vet in the past 12 months. If it has been more than 12 months since we have seen your pet, a vet will need to examine your pet and a consultation fee will be applied in order to prescribe any treatment.
Ears to Tail Parasite Control Guide for CATS
Ears to Tail Parasite Control Guide for DOGS
Check your dogs parasite risk:
https://www.petparasiteprotection.co.uk/dog/risk-checker
Information about the flea life cycle and treating the home:
https://www.ripfleas.co.uk/flea-life-cycle/
Fleas and flea control in cats:
Pet Laser Therapy (Photobiomodulation therapy)
Photobiomodulation, commonly referred to as Laser therapy is a form of light therapy used to treat an array of conditions. The penetrating laser light causes chemical changes in the soft tissues, producing a photo-chemical response within the body. The laser targets damaged cells and can help them to regenerate faster, promoting healing.
What are the uses for Pet Laser Therapy?
This is a drug free and side-effect free treatment and can be used as an adjunct to your pet’s treatment plan.
Common uses/indications include:
- Osteoarthritis management
- Post-operative pain management
- Incision healing
- Otitis
- Lick granulomas
- Dermatitis
- Soft tissue injuries
- Wound/burn healing.
- Fractures/orthopaedics
- Degenerative myelopathy
What are the effects of pet laser therapy?
Effects include:
- Accelerated tissue repair and cell growth
- Reduction in inflammation
- Increases blood circulation
- Decreases pain
- Promotes healing
What happens during treatment?
Your pet must wear protective goggles whilst having treatment, to protect them from the laser beam. The practitioner and client/owner will also wear these.
During treatment a massage probe or hand-piece will be passed over your pet’s injury/joint or treatment site. Depending on your pet’s condition, an on-contact or non-contact applicator will be used. There is no necessity to clip or shave your pet prior to treatment.
Your pet will feel a soothing warming sensation over the site of injury. Most pets find this relaxing and enjoy their treatments.
We often have cats available for adoption.
While adoption is not a regular service we provide, our veterinary practice occasionally assists in finding forever homes for pets in need, particularly cats. We work closely with local cat charities and sometimes have stray or abandoned cats handed over to us. If an owner cannot be located despite our best efforts, these cats may go through an adoption process to find a new, loving home.
When a cat is placed for adoption, our veterinary team ensures that they receive thorough health checks, vaccinations, microchipping, and any necessary medical treatment before they are rehomed. We carefully assess the needs and temperament of each cat to match them with the right family, ensuring a good fit for both the pet and the adopter.
Adopting a cat through our practice is a rewarding experience, as it not only provides a loving home for a pet in need but also supports our ongoing collaboration with local animal charities. If you are interested in adopting a cat, we encourage you to reach out to us to learn more about any available pets and the adoption process. Together, we can help give these deserving animals a second chance at a happy life.
You can find out more about Animal Aid and Advice here:
Microchipping is a simple and effective way to permanently identify your pet, and it is a legal requirement in the UK for both dogs and cats. As of June 2024, all cats in the UK must be microchipped by the time they reach 20 weeks of age, aligning with the existing law for dogs. This ensures that lost pets can be quickly reunited with their owners.
A microchip is a small device, about the size of a grain of rice, that is implanted just under your pet’s skin, typically between the shoulder blades. The procedure is quick and relatively painless, similar to a routine vaccination. Each microchip contains a unique identification number, which is linked to your contact details in a national database. It’s important to keep your contact information up to date to ensure you can be reached if your pet is found.
Our veterinary practice offers microchipping services as part of our commitment to your pet’s safety and well-being. We can also help you register the microchip and provide guidance on updating your details when necessary. By microchipping your pet, you not only comply with the law but also take an important step in ensuring their safety and your peace of mind.
You can be fined up to £500 if your dog or cat is not microchipped.
Your details are held by PETLOG so our reception team will check with you that the information we have on our system is up to date. It is the client’s responsibility to inform PETLOG of any changes to home address/telephone numbers if needed.
As a veterinary practice in the UK, we offer Animal Health Certificates (AHCs) for pets traveling to countries within the European Union and other listed countries. An AHC is a legal requirement under current UK and EU regulations, replacing the previous Pet Passport system following Brexit.
To obtain an AHC, your pet must be microchipped and vaccinated against rabies, with the rabies vaccination administered at least 21 days before travel. The certificate is valid for entry into the EU for 10 days from the date of issue, for a single trip, and remains valid for up to four months for onward travel within the EU and re-entry to the UK.
Our veterinary team is fully trained to issue AHCs and will guide you through the process to ensure your pet meets all travel requirements. We will also perform a thorough health check to confirm that your pet is fit for travel and help you understand the specific entry requirements for your destination country. By providing an Animal Health Certificate, we help ensure your pet’s travel is smooth, safe, and compliant with all relevant laws and regulations.
Only an Official Veterinarian (OV) can fill in an AHC, so it is important you call the surgery at least 3 weeks prior to your travel plans to check availability and book your appointment. We cannot guarantee appointments for AHC’s if only a few days’ notice has been given.
For information regarding travel requirements, please contact APHA direct travel helpline on: 0370 241 1710
What is Veterinary Ophthalmology?
Ophthalmology is a specialized area of veterinary medicine focused on diagnosing and treating eye conditions in pets. Your pet’s vision is crucial to their quality of life, and our veterinary ophthalmology services are designed to address a wide range of eye issues, from common conditions like conjunctivitis and cataracts to more complex disorders such as glaucoma, retinal diseases, and corneal ulcers.
Our team is equipped with advanced diagnostic tools, including eye ultrasound, tonometry, and ophthalmoscopy, to thoroughly evaluate your pet’s eye health. Whether your pet needs medical management for an ongoing condition or surgical intervention to restore or preserve vision, we provide comprehensive care tailored to their specific needs. We understand that eye conditions can be distressing for both pets and their owners, and we are committed to offering the highest level of care to ensure your pet’s vision and comfort are maintained.
What eye issues can our vets diagnose & treat?
Cats and Dogs can face a variety of eye issues, such as cataracts, glaucoma, corneal ulcers, conjunctivitis, and more. These conditions can lead to discomfort, pain, and even vision loss for your beloved pets. Our experienced veterinarians are skilled in diagnosing and treating these eye conditions promptly, helping to ensure the best possible outcome for your furry friends. For more specialized care, we can also provide referrals to trusted experts.
Cat Eye Issues
Cats are susceptible to a range of eye issues, including infections, corneal ulcers, and conditions like feline herpesvirus. Whether your cat needs a routine eye check-up or a more complex surgical procedure, you can trust our team to provide exceptional veterinary ophthalmology services with the utmost care and expertise.
Dog Eye Issues
Dogs, much like humans, can experience a variety of eye conditions that need specialized care. From common problems like dry eye and conjunctivitis to more serious issues such as glaucoma and retinal diseases, our dedicated team can manage all aspects of canine eye health.
Where to find help?
For any specialized eye care needs, we will refer your pet to a specialised veterinary ophthalmologist who can provide the expert attention required. Contact us to find out more about treatments.
Chemotherapy is one of the specialized treatments we offer for pets diagnosed with cancer, aimed at slowing the progression of the disease and improving their quality of life. Our veterinary chemotherapy protocols are carefully designed to minimize side effects while effectively targeting cancer cells. We tailor each treatment plan to your pet’s specific type of cancer, overall health, and individual needs, ensuring that they receive the most appropriate and compassionate care.
Chemotherapy involves the use of drugs designed to target and destroy rapidly dividing cells, making it effective against cancer cells. Depending on the type of cancer and your pet’s overall health, these drugs can be administered either as a single treatment or in combination with others. Chemotherapy protocols are carefully customized for each pet to ensure the most effective treatment while minimizing side effects. Additionally, these protocols can be adjusted as needed throughout the course of treatment to best support your pet’s health and recovery.
Most chemotherapy drugs are administered either as a quick injection or through an infusion, using a cannula placed into a vein. Some medications are given orally in tablet form, while others may be administered less commonly as an injection under the skin or directly into a body cavity, such as the chest or abdomen. The treatment process can take several hours, depending on the specific drugs used. However, chemotherapy is typically done on an outpatient basis, allowing your pet to return home the same day. Before each session, a blood sample is taken and analyzed to ensure your pet is healthy enough to proceed with the treatment.
While the idea of chemotherapy can be daunting, it’s important to note that pets generally tolerate it much better than humans. Our experienced veterinary team closely monitors your pet throughout the treatment process, adjusting doses as necessary to maintain their comfort and well-being. The goal of chemotherapy in veterinary medicine is not only to extend life but also to preserve the quality of life, allowing your pet to enjoy more time with you. We are here to guide you through every step of this journey, providing support and information to help you make the best decisions for your pet’s health.
Physiotherapy is an important part of our veterinary services, offering non-invasive treatment options to help pets recover from injuries, surgeries, and manage chronic conditions. Our veterinary physiotherapy programs are designed to improve mobility, reduce pain, and enhance your pet’s overall quality of life. This therapy can be especially beneficial for pets with arthritis, muscle injuries, neurological conditions, or those recovering from orthopedic surgeries.
Our trained professionals use a variety of techniques, including therapeutic exercises, massage, and laser therapy, tailored to meet your pet’s specific needs. By focusing on restoring movement and function, physiotherapy can help your pet regain strength, flexibility, and endurance, while also reducing the risk of further injury. Our goal is to support your pet’s recovery and well-being, providing them with the best possible care through every stage of their treatment.
The primary goals of physiotherapy for pets are to alleviate pain, enhance mobility, and restore normal muscle function.
To help you determine when physiotherapy might be appropriate and to connect you with a qualified physiotherapist, please reach out to us. We can refer you to the right veterinary specialists to ensure the best care for your pet.
Dermatology is a crucial aspect of veterinary care, focusing on the diagnosis and treatment of skin, ear, and coat conditions in pets. Skin issues are among the most common reasons for veterinary visits and can range from mild irritations to chronic, complex conditions that significantly impact your pet’s quality of life.
Our veterinary practice offers comprehensive dermatology services to address a wide range of skin conditions, including allergies, infections, parasites, autoimmune diseases, and tumors. Because the skin can only react in a limited number of ways, diagnosing the underlying cause of a dermatological issue often requires a methodical approach, including detailed history-taking, physical examinations, skin tests, and sometimes biopsies or allergy testing.
Effective management of dermatological conditions is essential to your pet’s comfort and health. We develop personalized treatment plans that may include topical treatments, medications, dietary changes, or long-term management strategies for chronic conditions. Our goal is to relieve your pet’s discomfort and prevent future flare-ups, helping them maintain a healthy, comfortable skin and coat.
If your pet is experiencing skin problems, our team is here to provide expert care and support, ensuring that they receive the best possible treatment for their condition. For more specialized care, we can also provide referrals to trusted experts.
Our vets deal with a number of dermatological issues, chronic or acute. These include:
- Ectoparasitosis
- Pyoderma
- bacterial and fungal skin infections
- allergic skin disease
- alopecia and hair follicle diseases
- autoimmune skin and claw diseases
- disorders of keratinisation or pigmentation.
Skin Allergies
Atopic dermatitis (atopy) is a skin condition triggered by an allergic reaction to environmental factors such as pollen, mold, grass, or dust mites. Atopy can cause significant discomfort, leading to symptoms like itchy, inflamed skin, rashes, and fur loss.
The vet will likely conduct a thorough examination to rule out more common causes of itchy skin, such as flea allergies, infections, or food sensitivities, before diagnosing atopy. It’s important to know that, while the condition can cause considerable distress, proper treatment can greatly improve your pet’s quality of life.
Treatment for atopy typically involves a combination of strategies, including avoiding known allergens, administering medications to relieve itching and inflammation, and using skin supplements to support overall skin health. In some cases, immunotherapy may also be recommended to desensitize your pet to specific allergens.
If you observe your pet scratching excessively, losing fur, or developing a rash, it’s crucial to contact your vet as soon as possible. Early diagnosis and treatment can help manage the condition effectively, allowing your pet to live a comfortable and happy life.
Our veterinary practice is dedicated to providing comprehensive medical care for both chronic and acute conditions, ensuring that your pet receives the best possible treatment at every stage of their life. For chronic conditions, such as diabetes, arthritis, or kidney disease, we develop long-term management plans tailored to your pet’s specific needs, focusing on maintaining their quality of life and preventing complications. This often involves regular monitoring, medication adjustments, and lifestyle recommendations.
For acute conditions, such as sudden injuries, infections, or illness, our team is equipped to respond quickly with appropriate diagnostics and treatments. Whether your pet requires emergency care, surgery, or intensive medical intervention, we are prepared to provide prompt and effective care to stabilize their condition and promote recovery. Our goal is to ensure that your pet receives the highest level of care, whether managing a long-term health issue or addressing an urgent medical need, so they can live a happy, healthy life.
Acupuncture is a complementary therapy we offer as part of our holistic approach to veterinary care. This ancient practice involves the insertion of fine needles into specific points on the body to stimulate the nervous system and promote natural healing processes. In veterinary medicine, acupuncture is used to manage a variety of conditions. It can also support recovery after surgery and improve overall well-being. Acupuncture is particularly beneficial for pets who may not tolerate certain medications or who require additional pain relief. Our trained veterinarian tailor each acupuncture session to meet your pet’s individual needs, ensuring a gentle and stress-free experience that can enhance their quality of life.
While traditional theories of acupuncture often describe it in terms of balancing energy along meridians, modern research offers a more medically grounded explanation. Acupuncture is now understood to stimulate the body’s repair mechanisms, impacting the nervous system, immune system, and hormonal and cellular processes.
Acupuncture treatment should begin with an accurate diagnosis and a thorough evaluation of all treatment options. It is often most effective when used alongside conventional medicine, though in some cases, it can serve as a stand-alone treatment. One of the key benefits of acupuncture is its ability to reduce the need for medications, which may have unwanted side effects. When performed correctly, acupuncture is extremely safe and is generally well-tolerated by most animals.
A typical acupuncture session lasts about 30 minutes to an hour. The number and frequency of follow-up treatments depend on the specific condition being treated and may need to several sessions. Most animals adapt well to acupuncture, and treatment costs are usually covered by most veterinary insurance policies.
Acupuncture can be beneficial for a variety of chronic conditions, including:
- Chronic pain from any source, such as spinal or nerve damage
- Behavioural issues often associated with pain
- Chronic digestive disturbances
- Chronic respiratory diseases
- Fatigue syndromes and chronic eye conditions
- Heart, liver, and urogenital diseases, including incontinence
If you’re considering acupuncture for your pet, please contact us to ensure it’s the right option for your pet’s specific needs.
Palliative end-of-life care is a compassionate approach we provide to support pets and their families during the final stages of life. Our goal is to ensure your pet’s comfort and quality of life while managing pain, symptoms, and any underlying conditions. We work closely with you to develop a personalized care plan that addresses your pet’s unique needs, whether through medication, dietary adjustments, or environmental modifications. We also offer emotional support and guidance to help you navigate this challenging time, ensuring that your pet’s final days are filled with dignity, love, and peace. Our palliative care services are designed to honor the bond you share with your pet, providing the best possible care during this difficult journey.
Veterinary palliative medicine focuses on providing comfort and quality of life when a decision has been made to stop pursuing a cure for a terminal or life-limiting illness. In some cases, certain conditions in dogs, such as diabetes, chronic kidney disease, and congestive heart failure, are managed over the long term without the expectation of a cure. Palliative care aims to support your pet’s well-being, ensuring they live as comfortably and happily as possible despite their illness.
When cats and dogs are in pain, they often don’t display the obvious signs we might expect, such as whimpering or crying. In fact, some pets may continue to eat or drink despite being in pain or feeling disoriented. However, there are other physiological and behavioral signs that could indicate your pet is suffering. These include excessive panting or gasping for breath, becoming more reclusive, showing reluctance to move, and becoming picky with their food. Recognizing these subtle signs can help ensure your pet receives the care and comfort they need.
Euthanasia is one of the most difficult decisions a pet owner may face, and we are here to provide compassionate support and guidance throughout the process. When the time comes, our priority is to ensure that your pet’s passing is as peaceful and painless as possible. We approach euthanasia with the utmost respect and care, offering a calm and comfortable environment for you and your pet. Our team will discuss the process with you in detail, answer any questions you may have, and give you the time you need to say goodbye. We are committed to helping you make the most compassionate decision for your pet’s well-being, and we are here to support you emotionally every step of the way. Our goal is to honor the bond you share with your pet and to provide a dignified and loving farewell. Our veterinarians are specially trained to ensure this process is humane and gentle. During the procedure, your vet will first administer a sedative to relax your pet, followed by a special medication that allows them to pass away without any awareness, similar to the experience of general anesthesia for surgery.
Veterinarians are the most qualified person to help you determine when the time is right for euthanasia. While pet owners may delay this decision due to the anticipation of grief, medical tests can provide a clearer picture of your pet’s condition than what can be observed at home. Keeping an accurate record of your pet’s daily activities can be invaluable in making this difficult decision. If you notice that moments of discomfort or pain outweigh your pet’s ability to enjoy life, it may be time to consider euthanasia, even if your pet still finds pleasure in eating or socializing. Above all, your priority should be to minimize your pet’s suffering.
Many pet owners choose to have their deceased pets cremated, and you have the decision to choose whether you want to keep your pet’s ashes as a remembrance. If you do, you may opt for an individual (or private) cremation, where your pet is cremated alone. In some areas, it may be legal to bury your pet on your own property, depending on local regulations. However, it is generally illegal to bury animals on public lands, such as parks. If you wish to bury your pet but don’t have the space, consider looking for a pet cemetery or memorial park in your area that can provide a final resting place.
Bereavement
Grieving the loss of a beloved pet is completely normal, and it can take many forms. Finding ways to memorialize your pet, especially by including others who cared about them, can be a comforting way to honor their memory. Leaning on friends and family as a support network during this time can also be very helpful. If your grief feels overwhelming or persists for a long time, it’s important to talk to your doctor about your feelings and explore ways to cope with the loss. We can also offer information on pet bereavement to support you through this difficult time.
Facilities
Our veterinary practice is equipped with modern hospital facilities designed to provide a comfortable and safe environment for your pet during their stay with us. We understand that a calm and stress-free setting is important for recovery, which is why we have separate kennels for cats and dogs. This separation helps reduce stress and ensures that each pet feels secure and at ease during their time in our care.
In addition to our standard kennels, we have dedicated isolation kennels for pets with infectious conditions. These kennels are specially designed to prevent the spread of disease, ensuring that all pets in our facility remain safe and healthy.
While we are equipped to provide excellent care during the day, overnight stays are referred to 24-hour veterinary facilities. This ensures that your pet receives continuous monitoring and care around the clock, especially if they require intensive treatment or observation. We work closely with trusted 24-hour vets to ensure a smooth transition and maintain the highest standard of care for your pet at all times. (Vet 24 in Hampstead or Veteris in Shoreditch)
Our hospital facilities are an integral part of the comprehensive care we provide, ensuring that your pet is well-cared for in a clean, safe, and comfortable environment.
Our in-house laboratory is a vital part of the comprehensive care we provide at our veterinary practice. Equipped with advanced diagnostic tools, our lab allows us to perform a wide range of tests quickly and efficiently, delivering accurate results often within the same day. This rapid turnaround is crucial for diagnosing and treating your pet’s health issues without delay, ensuring they receive the best possible care.
We offer a variety of diagnostic services through our in-house lab, including blood tests, urine tests, fecal analysis, cytology, and more. These tests help us monitor your pet’s overall health, diagnose conditions early, and track the effectiveness of ongoing treatments. Whether it’s a routine wellness check, pre-surgical screening, or investigating specific symptoms, our laboratory provides the detailed information needed to make informed medical decisions.
Having an in-house lab also means we can offer immediate testing in emergency situations, allowing us to quickly assess your pet’s condition and begin appropriate treatment right away. Our experienced veterinary team is trained to perform and interpret these tests with precision, ensuring that your pet’s diagnosis and treatment plan are based on the most accurate information available.
With our in-house laboratory, we are committed to providing high-quality, efficient diagnostic services that enhance the level of care we offer to your pets.
Blood Tests
Blood tests are a crucial diagnostic tool available in our in-house laboratory, allowing us to quickly and accurately assess your pet’s health. Whether as part of routine wellness checks or to investigate specific concerns, blood tests provide valuable insights into your pet’s internal health that cannot be detected through a physical examination alone.
Our in-house lab is equipped to perform a wide range of blood tests, including haematology/Complete Blood Count (CBC), biochemistry panels, and tests for specific conditions like thyroid function, liver and kidney health, and more. These tests can help detect infections, anemia, organ dysfunction, and other underlying health issues early, enabling timely intervention and treatment.
For pets undergoing surgery, we often perform pre-anaesthetic blood tests to assess their suitability for anaesthesia and minimize any risks. Blood tests are also essential in monitoring chronic conditions, allowing us to adjust treatments as needed to maintain your pet’s health.
With our on-site laboratory, we can process and analyze blood samples quickly, often providing same-day results. This rapid turnaround means we can diagnose and begin treating any issues without delay, ensuring your pet receives the best possible care. If your pet requires blood testing, our experienced veterinary team will guide you through the process and explain the results in detail, helping you make informed decisions about your pet’s health.
Some blood tests can only be performed at a specialist lab, in which case we courier samples overnight and normally receive results in the next 2-3 days. Very specialist tests can take longer, but we should be able to let you know this at the time of sampling.
How are blood samples taken?
A nurse holds the pet in the correct position while the vet clips a small area of fur on the neck or leg, raises the vein and takes the sample. We usually perform 50-100?? blood tests per week so are very experienced in how to do these efficiently and aiming to cause the least stress to your pet.
Urine Tests
Urine tests are an important diagnostic tool offered through our in-house laboratory, providing critical information about your pet’s overall health and detecting potential issues affecting the urinary tract, kidneys, and other internal organs. These tests can help identify conditions such as urinary tract infections, kidney disease, diabetes, and bladder stones, among others.
Our in-house lab allows us to perform a variety of urine tests, including urinalysis, which examines the chemical composition, concentration, and presence of substances like glucose, protein, and blood in the urine. We also conduct microscopic evaluations to identify crystals, bacteria, or abnormal cells that could indicate an underlying health issue.
Urine tests are often recommended as part of routine wellness exams, especially for older pets or those with chronic conditions, as they can reveal early signs of disease before symptoms become apparent. Additionally, urine tests are crucial for monitoring pets with ongoing health issues, enabling us to adjust treatment plans as needed to manage their condition effectively.
With our in-house lab facilities, we can quickly process and analyze urine samples, providing prompt results and allowing for timely intervention if necessary. Our veterinary team will interpret the results and discuss any findings with you, ensuring that your pet receives the appropriate care based on their specific needs.
How are urine samples collected?
If a routine sample is required in dogs, we can supply a special sample pot that will help you collect a sample whilst you take your dog out for their regular walk. In cats, we can supply a special urine collection kit, which contains non absorbable litter, a pipette and sample pot, allowing you to collect a sample at home. This must be done using a clean litter tray. You can then drop the sample into us at reception for analysis.
In some cases where a sterile sample is required for culture and sensitivity testing, we may need to take a urine sample direct from the bladder. We can do this by performing cystocentesis, where a fine needle is passed directly into the bladder to extract the sample.
Microscopy
Microscopy is a fundamental diagnostic tool available in our in-house laboratory, enabling us to examine samples at a cellular level for a wide range of conditions. This powerful technique is essential for diagnosing infections, parasites, blood disorders, and various skin conditions. By using microscopy, we can quickly identify the presence of bacteria, fungi, parasites like mites or worms, and abnormal cells, which helps us determine the underlying cause of your pet’s symptoms.
Our in-house microscopy capabilities allow us to perform detailed examinations of blood smears, skin scrapings, urine sediment, ear swabs, and other tissue samples. This immediate access to microscopic analysis means we can provide accurate diagnoses and begin appropriate treatments without delay, often during the same visit.
Microscopy is particularly useful for diagnosing conditions like ear infections, skin diseases, and blood abnormalities, where identifying the specific pathogen or abnormality is crucial for effective treatment. Our veterinary team is trained to interpret microscopic findings with precision, ensuring that your pet receives the most accurate diagnosis and targeted care.
By offering microscopy as part of our in-house lab facilities, we enhance our ability to diagnose and treat a wide range of conditions quickly, ensuring your pet receives the best possible care.
Cytology
Cytology is a valuable diagnostic service offered in our in-house laboratory, allowing us to examine cells from various tissues and fluids under a microscope to diagnose a wide range of conditions. This technique is particularly useful for investigating lumps, skin lesions, ear infections, and abnormal fluid accumulations, helping us determine whether a condition is benign or requires further treatment.
Our in-house cytology capabilities enable us to quickly collect and analyze samples, often providing same-day results. This rapid turnaround is crucial for diagnosing conditions early and starting appropriate treatments without delay. During a cytology procedure, we may take samples using fine needle aspiration, skin scraping, or swabbing, depending on the area of concern. These samples are then stained and examined microscopically by our skilled veterinary team.
Cytology is essential in identifying infections, inflammation, and various types of tumors, and it plays a key role in formulating effective treatment plans. By having this diagnostic service available on-site, we can offer more immediate and accurate diagnoses, ensuring that your pet receives timely and targeted care.
Our commitment to providing comprehensive in-house diagnostic services, including cytology, allows us to deliver the highest standard of veterinary care for your pet.
Anaesthetic monitoring equipment is a crucial part of our veterinary facilities, ensuring the safety and well-being of your pet during surgical procedures. Our advanced monitoring systems track vital signs such as heart rate, respiratory rate, blood pressure, oxygen levels, and body temperature throughout the entire anaesthesia process. This continuous monitoring allows our veterinary team to detect any changes in your pet’s condition immediately, enabling prompt intervention if needed. By using modern anaesthetic monitoring equipment, we can minimize risks and provide the highest standard of care during surgeries and other procedures requiring anesthesia, giving you peace of mind that your pet is in safe hands.
